The unprecedented global rise of remote and hybrid work has changed the way that organizations recruit, train, and manage their teams. Powered by video conferencing platforms and other collaborative tools, it’s now possible for workplaces to be spread across multiple locations and time zones without missing a beat. This isn’t slowing down anytime soon. In a recent poll of 500+ business leaders, 70% expressed a desire to implement hybrid work while only 20% supported a full return to the office.
Everything from recruitment to team building has changed. For HR departments, the ability to monitor these developments and adjust accordingly is essential for continued success in 2022 (and beyond). Technology is a core driver of changing employee behavior – here are a few ways you can incorporate that into your 2022 HR strategy.
One of the best ways to stay on top of emerging tech trends is by looking towards the tech sector for inspiration. Collaborative tools like Jira and Confluence might have been created for software development teams to promote agile development, but they can also be repurposed into tools for HR departments to ensure company-wide alignment with all internal corporate practices and processes. Jira, for example, has a purpose-built work management tool for HR teams that can help with everything from policy implementation to job candidate tracking.
One of the key enablers of remote and hybrid workspace models has been the widespread adoption of user-friendly communication platforms like Zoom, Slack, and Microsoft Teams. Rather than fighting the inevitable rise of these technologies, consider using them to maximize efficiency. Switching to an optimized IT setup today can save you a ton of stress and headaches in the future. Even something simple, like scheduling interviews remotely instead of in person, can have a huge impact on your time management and logistical flexibility.
Speaking of logistical flexibility, using technology to cast a wider net for recruitment and team building can have a huge impact on the quality of talent available. It wasn’t that long ago when you were more or less limited to hiring tech talent locally – today, you no longer need to settle for the best developers or coders that can easily commute to your office. In a competitive tech industry where some major players have been scaling back hiring, the ability to recruit talent from anywhere is a major competitive advantage. Having a wide range of high-level tech talent at your fingertips 24/7 opens the door to new possibilities.
In the coming years, we are going to see a monumental shift towards processes that leverage automation and artificial intelligence to replace many of the routine tasks associated with recruitment, team building, and personnel management. Here’s a brief description of the concepts, in case you are unfamiliar.
Automation refers to any type of machine (or computer system) that operates without human labor. In the context of HR, this could be a computer program that automatically sends out onboarding packages to new hires. Some other potential applications include timekeeping, payroll management, employee performance tracking, regulatory compliance, and more.
Artificial intelligence (AI) doesn’t just remove the need for human labor, it’s a computer program or machine attempts to replicate human intelligence or insight. An HR example of this would be a chatbot that can answer employee questions. Machine learning, or predictive analysis. is a sub-section of AI that involves using data to teach machines (or computer systems) to make better decisions.
Automation and artificial intelligence are different, but not mutually exclusive. They both share the same core advantage of enabling your human team to focus on more demanding tasks. For example, if you automate aspects of your recruitment process by using AI to sort through candidate resumes, you can then spend more time evaluating individual candidates.
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