The client Genesys, a large company providing a wide variety of contact center solutions, must support a wide variety of product features. The ongoing product offerings required on-premise installation of a great number of moving parts. Such installation would involve a hundred applications and their dependencies, installed on four major operating system versions in various…
When doing a quick Google search of the keywords “failover meaning”, you will find this definition: “a procedure by which a system automatically transfers control to a duplicate system when it detects a fault or failure.”
Pipelines are not for application code only. Continuous Delivery matters. In modern application and infrastructure management, programmers and sysadmins not only work purely in application code but also in terms of infrastructure code. The latter includes all the code that deploys the essentials needed to run your application: cloud resources (ie. instances, DBs), operating system…
When you have C code, you compile it once, and then copy it to different servers. This way you know the same object is running everywhere. The same happens when you combine Infrastructure as Code and Immutable Infrastructure. Infrastructure as Code is one of the core concepts of the modern server management. You define in…
Of course not. You can’t outsource DevOps. Am I against my own business? (We do DevOps consulting/outsourcing). No, I’m not. I mean that DevOps is a cultural change. You can request help to improve processes, to set up Continuous Delivery and automation, or to implement new technologies like containers. But if you want to take…
Recently a development company approached us to help them with a Site running on AWS WebServices. This site in particular, is on a very popular CMS, using a LAMP stack together with RDS and ElasticCache, traffic varies quite a lot, specially when transmitting live events. Challenge and First Steps Our first challenge was to move…
As a nearshore team, we work with clients from outside the US which have some data access restrictions. One of our clients is a US based Software Development agency that hired us for IT operations. This company develops products for health insurance companies that add some clauses to the contracts which don’t allow the management…
Let’s be honest, the perfect implementation of a stupid idea does not change the fact that it is still a stupid idea. So, if we can avoid spending time on that kind of idea, we will be saving time, money and effort. The problem is that sometimes it is not so easy to distinguish a…
No plan resists first contact with reality Unless you’re repeating a well-established process, you can only plan ahead so much . And even if you are very careful and thorough, the universe, Fate, Karma, or whatever personal beliefs you hold to will eventually render your beautiful plan obsolete and unrealistic. When you face a new…
Last week we had our “All hands meeting”, consisting of a video call with all the team members. We use these meetings to report what’s going on here at flugel, to share knowledge, and to define some general guidelines. In this case, it was time to review how we deploy pipelines based on Jenkins. The…
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